PRO Hosting 32

3200 € / yr

Get a hosted instance limited to 32 users! Ideal for start-ups and small companies.

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• ✓ 32 active users max
• ✓ 320 GB+ of storage
• ✓ Access to all features
• ✓ eIDAS qualified timestamping
• ✓ Secure GNU/Linux infrastructure
• ✓ Includes PRO Support
• ✓ Hosting in Europe, USA, or Asia (according to your location)
• ✓ ISO 27001, HDS, ISO 50001

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PRO Hosting Plus

4985 € / yr

Get your instance of eLabFTW hosted and managed by us so you can focus on your experiments!

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• ✓ ~128 active users max
• ✓ 500 GB+ of storage
• ✓ Access to all features
• ✓ eIDAS qualified timestamping
• ✓ Secure GNU/Linux infrastructure
• ✓ Includes PRO Support
• ✓ Hosting in Europe, USA, or Asia (according to your location)
• ✓ ISO 27001, HDS, ISO 50001

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PRO Hosting Universe

7900 € / yr

The ultimate offer for large institutions. All included.

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• ✓ ~1024 active users max
• ✓ 1 Tb+ of storage
• ✓ Access to all features
• ✓ eIDAS qualified timestamping
• ✓ Secure GNU/Linux infrastructure
• ✓ Includes PRO Support
• ✓ ISO 27001, HDS, ISO 50001
• ✓ Hosting in Europe, USA, or Asia (according to your location)

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Perfect for entire research centers or universities.

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PRO Hosting SecNumCloud

8700 € / yr

The best level of security, sovereignty and privacy available.

Get hosted in a SecNumCloud qualified, french cloud provider.

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• ✓ ~1024 active users max
• ✓ 1 Tb+ of storage
• ✓ Hosting in Paris, France exclusively
• ✓ Security visa SecNumCloud (read more)
• ✓ Encryption at rest
• ✓ Includes PRO Support
• ✓ eIDAS qualified timestamping
• ✓ HDS Certification, ISO 27001, 27018, 27017, LUCIE 26000

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Perfect for sensitive research labs!

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Schedule a call with us

Not sure which option would be best? Want to ask technical questions? Let’s have a chat!

French section 🇫🇷

Si vous faites partie d’un établissement de l’enseignement supérieur et de la recherche (INRAE, CEA, INSERM, Université, …), contactez-nous directement pour être informé·e de l’offre en centrale d’achat.

Si vous faites partie du CNRS, visitez ce site.

What you get with PRO Support

• Technical support via email: any issues you have will be addressed quickly and effectively
• Training session: a 90 minutes training session (webinar) so all users can learn how to customize the software according to their desired workflow
• Assisted upgrades
• By subscribing to PRO Support, you contribute to the long-term sustainability of eLabFTW and other open source initiatives, as a portion of proceeds is shared with their developers.
• Helping the planet: part of the funds go to planting trees and carbon offset, because oxygen is important! :)

The full support agreement can be found here: PRO Support agreement.

What you get with PRO Hosting

Included in all plans

• Custom domain name: your instance is hosted under your own domain
• Geo-redundant, tiered, encrypted backups
• Unlimited updates: no restrictions on version upgrades
• Ransomware protection

PRO Support

You get everything described above, plus the following:

Peace of mind

Freedom from worrying about software updates, vulnerabilities, backups, uptime, and other problems that could arise with the self-hosted option. Let us deal with these concerns so that you can focus on your research. All of our servers are constantly monitored at different levels.

Security

At Deltablot, we are serious about our responsibility to keep your research results secure. We continually review our code and processes for potential vulnerabilities, and adopt new measures wherever possible to further secure your data. In the following section, we list some of the core things we do to maintain a high level of security.

Secure access to the service

All connections to our web services must use Transport Layer Security (TLS) encryption. This prevents eavesdropping, tampering, and message forgery for any communication between a client’s computer or phone and our servers.

We have full support for Perfect Forward Secrecy (PFS) with our encrypted connections, which ensures that even if we were somehow compromised in the future, no previous communication could be decrypted.

A Strict Transport Security header is sent with all of our webpages. This tells all modern browsers to only connect to us over an encrypted connection, even if you have a bookmark, click a link, or type a URL to an insecure page at our site.

Content security policy

eLabFTW sends a Content Security Policy header, which ensures that only scripts we’ve written can be run on the webpage. This means that a potentially malicious actor would not be able to do anything harmful.

We keep track of software updates

Software contains bugs. We track the software we use along with any security vulnerabilities, and upgrade as soon as an issue is reported.

We use software systems that take security seriously

We use RockyLinux as our operating system because they are serious about security responsibilities and updates. In most cases, an update that addresses a security problem will be available within hours of the original report.

Our base system is running a hardened configuration, and we use best practices such as least privilege and separation of concerns. Let us know if you’d like to know more about our infrastructure and procedures.

Bug bounty

We run a tight ship, but we’re only human and humans can make mistakes. That’s why we run a bug bounty program to encourage responsible disclosure of security issues and to reward security researchers who take the time to help us keep client data safe.

Password hashing

eLabFTW uses a state of the art password hashing algorithm (Bcrypt) to store passwords in a non-reversible manner.

Data integrity

The MySQL database is configured in High Availability mode (automatic healing and failover). If the primary node is no longer operational, the secondary node will take over. Client data is redundant, and its integrity is therefore guaranteed.

Data confidentiality

Your data is yours and yours only. There is no “sharing with a third-party for marketing purposes” or other nasty things like that here. As you can see, there is no Google tracking on this website. No cookies are set either. eLabFTW is all about taking back control of your data. All our offers are compatible with the European General Data Protection Regulation (GDPR).

What makes eLabFTW different from other electronic laboratory notebooks?

eLabFTW started in a lab, at the bench, and was continuously developed over many years based on the needs and suggestions of colleagues. It is always being improved, with a constant focus on the next update. The project stems from a concrete need to properly log experiments and organize lab assets. It is made with love and distributed freely, because sharing is caring.

Another important aspect is the incredible amount of care taken in developing the codebase, with the goal of minimizing potential security issues and offering an optimal user experience. eLabFTW is distinct from other solutions because it was not created to make a profit, but to solve problems and help researchers.

It is all of these qualities that make eLabFTW the most popular open source electronic lab notebook (ELN) worldwide.

Let’s chat

Contact us to discuss your research needs and schedule a demonstration!

Frequently Asked Questions

Where is the data hosted?

For clients in Europe, the data is hosted in Paris, France by Scaleway or 3DS Outscale for those with the SecNumCloud plan (both are french companies).

For clients in the USA or Canada, the data is hosted in New York, San Francisco, or Toronto by DigitalOcean, LLC (USA-based company), depending on location.

For clients in Asia, the data is hosted in Japan, Korea, India, or Singapore by Vultr, LLC (USA-based company), depending on location.

For clients in Australia, the data is hosted in Melbourne by Vultr, LLC (USA-based company).

For clients in South America, Central America, or Mexico, the data is hosted in Chile, Brasil, or Mexico, by Vultr, LLC (USA-based company), depending on location.

What is an “active user”?

A user account connecting and using the hosted services at least once in a month. Accounts that are never used do not “count”.

What about reversibility?

You can always change your mind about our hosting plan and decide to host your instance internally. If you have the PRO Hosting plan, we will help you format your data correctly and guide you through the process.

500 Gb is not enough!

In our experience, it takes years for customers to exceed 100 Gb of data with eLabFTW. If needed, additional storage can be purchased.

Can we migrate our existing instance?

Yes, at no additional cost.

Can we use centralized authentication?

Yes.

Can we access backups?

Yes.